Last updated: November 10, 2026
This Privacy Policy explains how Mini Storage Kits (“we,” “us,” or “our”) collects, uses, and shares personal information when you use ministoragekits.com or any other website, app, customer portal, online tool, or social media page we operate that links to this policy (together, the “Site”), and when you contact us, buy from us, visit one of our locations or events, or otherwise interact with us online, by phone, by text, or in person.
Mini Storage Kits is part of a family of companies under common ownership or control (our “Affiliates”).
Information We Collect
Information you give us. When you fill out a form, request a quote or estimate, create an account, buy, rent, or lease from us, chat with us, call or text us, visit one of our locations or events, enter a contest or drawing, apply for a job, or otherwise interact with us, we may collect:
- Name, email address, phone number, and mailing, billing, or project address
- Project and property details, such as building type, size, location, land ownership, timeline, and budget
- Account, login, order, rental, reservation, and payment information (payments are processed by third-party payment processors)
- Information you provide to ask about or apply for financing, credit, or a lease
- Business information, such as company name and job title
- Reviews, testimonials, survey answers, contest entries, photos, and videos you send us or allow us to take
- Job application information, such as work history and references
- The content of your messages, chats, and calls with us
Information collected automatically. When you use the Site, we and our service providers may automatically collect:
- Device and browser information, IP address, and location information (such as city or region based on IP address, or more precise location if you allow it)
- Pages viewed, links clicked, time spent on pages, referring website, and how you arrived at the Site (such as an ad or search result)
- How you interact with pages, such as clicks, scrolling, and information entered into forms, which may be recorded to help us understand and improve the Site
- Phone call details when you call a number listed on the Site, such as the number you called from, call time and length, and the web page or ad that led to the call
- Email and text message engagement, such as whether you opened a message or clicked a link
Information collected at our locations. Our offices, facilities, job sites, and events may use video cameras, gate or access systems, and visitor logs for safety and security.
Information from other sources. We may receive information about you from our Affiliates, advertising and social media platforms (including when you interact with our social media pages or sign in with a social media account), lead and referral sources, and publicly available sources.
How We Use Information
We use personal information to:
- Respond to your questions and provide quotes, estimates, and designs
- Provide, deliver, install, and support our products and services
- Create and manage accounts, orders, reservations, rentals, leases, and warranties
- Process payments and help you apply for financing
- Contact you by phone, email, or text about your inquiry, project, or account
- Send you marketing about our products, services, and events, and those of our Affiliates
- Run contests, drawings, surveys, promotions, and events
- Share reviews, testimonials, and project photos, with your permission where required
- Measure and improve our advertising, the Site, and our customer service
- Develop new products, services, and features, including with automated and artificial intelligence tools
- Train staff and maintain quality, including reviewing calls and chats
- Evaluate job applicants
- Keep our people, customers, locations, and property safe and secure
- Protect against fraud, spam, and security threats
- Comply with legal obligations and enforce our agreements
- For any other purpose we describe when we collect the information, or with your consent
Contests, drawings, and promotions may have their own official rules, which also apply. We may also create de-identified or aggregated information and use it for any lawful purpose.
Cookies, Pixels, and Similar Technologies
We and our service providers use cookies, pixels, tags, scripts, and similar technologies on the Site and in our emails. These help us operate the Site, remember your preferences, understand how visitors use the Site, track calls and form submissions, protect against spam, and show you ads for our products on other websites and social media.
Some of these providers, including analytics, advertising, social media, call tracking, and chat providers, may collect information about your activity on the Site and across other websites over time. Their use of that information is governed by their own privacy policies.
We use information collected through these technologies for targeted advertising, which means showing you ads on other websites, apps, and streaming services based on your activity on the Site. You can opt out as described in Your Privacy Rights.
You can block or delete cookies through your browser settings, though some parts of the Site may not work properly. You can also use the opt-out tools offered by advertising industry groups and by the ad platforms themselves.
Browser signals. Where required by applicable law, we will treat a browser-based opt-out signal, such as Global Privacy Control, as a request to opt out of targeted advertising for that browser. Otherwise, the Site does not respond to browser Do Not Track signals.
Calls, Chats, and Text Messages
Calls to and from us may be recorded and monitored for quality, training, and record-keeping purposes. Chat conversations on the Site are recorded and may be handled by a third-party chat provider or automated tool on our behalf.
If you give us your mobile number and agree to receive text messages, we may text you about your inquiry, project, or account, and, if you agree, about promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive texts is not a condition of purchase.
We do not share or sell mobile phone numbers or text messaging opt-in data or consent with third parties or affiliates for their own marketing purposes. This does not apply to service providers that help us deliver messages.
How We Share Information
We may share personal information with:
- Affiliates, to respond to your inquiry, provide related products and services, and for their marketing (subject to the text messaging limits above)
- Service providers that perform services for us, such as website hosting, software and AI tools, customer relationship management, email and text delivery, call tracking, chat, reservations and customer portals, payment processing, analytics, and advertising
- Advertising and social media partners, through cookies and pixels as described above
- Contractors, installers, builders, suppliers, and dealers involved in quoting, delivering, or completing your project
- Financing partners, if you ask about or apply for financing
- Professional advisors, such as lawyers, accountants, auditors, and insurers
- The public, when you choose to post a review, comment, photo, or other content in a public place
- Government authorities or other parties when required by law, to respond to legal process, or to protect our rights, property, customers, or others
- A buyer or successor in connection with a merger, acquisition, financing, or sale of all or part of our business
- Others with your consent or at your direction
We may share any of the categories of information described above with these recipients, as needed for the purposes described in this policy.
Your Choices
- Marketing emails: click “unsubscribe” in any marketing email.
- Text messages: reply STOP.
- Phone calls: ask us to place you on our internal do-not-call list.
- Ads and cookies: use the browser and industry tools described above, or submit a request as described below.
- Consent: where we rely on your consent, you may withdraw it at any time by contacting us.
Your Privacy Rights
Depending on where you live, and subject to exceptions in the law, you may have the right to:
- Confirm whether we process your personal information and access it
- Correct inaccurate personal information
- Delete personal information
- Obtain a copy of your personal information in a portable format
- Opt out of targeted advertising, the sale or sharing of personal information, and certain profiling, and limit the use of sensitive information
To make a request, email [email protected] or call 888-435-2306. We will need to verify your identity before we respond, and you may use an authorized agent where the law allows. We will not discriminate against you for exercising your rights. If we deny your request, you may appeal by replying to our decision with “Appeal” in the subject line. If you are not satisfied with the result of an appeal, you may contact your state attorney general.
California residents may also request information about any disclosures of their personal information to third parties for those third parties’ direct marketing purposes.
Data Retention
We keep personal information for as long as we need it for the purposes described in this policy, including to provide our products and services, maintain business and warranty records, resolve disputes, and meet legal, tax, and accounting requirements.
Security and Where Information Is Processed
We use reasonable administrative, technical, and physical safeguards to protect personal information. No website, transmission, or storage system is completely secure, and we cannot guarantee the security of information you send us.
We are based in the United States. Your information may be processed and stored in the United States and in other places where our service providers operate.
Children
The Site is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us personal information, contact us and we will delete it.
Other Websites
The Site may link to websites, payment portals, and social media pages run by others. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, contact us:
Mini Storage Kits
7732 Corn Maze Way, Post Falls, ID 83854
Email: [email protected]
Phone: 888-435-2306